The Fair Housing Center’s statement on the COVID-19 crisis

The COVID-19 pandemic has impacted everyone in our community. The Fair Housing Center has found that this crisis harms vulnerable black and Latinx Ohioans disproportionately. The pandemic brings to light critical concerns related to housing discrimination including harassment or other discrimination against Asian people, people who have tested positive for COVID-19 or who are suspected of having it, and other protected classes. Civil rights provided under the Fair Housing Act help protect Ohioans during this crisis.

The COVID-19 pandemic has exposed longstanding health inequities in neighborhoods of color. These inequities, caused by decades of systemic discrimination and patterns of segregation, mean that black and Latinx residents are less likely to have access to affordable healthcare and other vital resources, while also experiencing higher levels of exposure to health hazards resulting from poor quality housing, air, and water. People of color face a greater risk of contracting COVID-19 while also lacking access to the social, financial, and healthcare supports that are necessary to successfully recover.

The economic impact of the crisis will also very likely impose a disproportionate harm on black and Latinx Ohioans. In other words, the crisis not only directly impacts minorities with a greater likelihood of infection, it also imposes a greater likelihood of economic harm on black and Latinx Ohioans. This economic impact may lead to an inability to make rental payments and other expenses necessary to maintain housing.

As leaders and policymakers respond to the needs of our communities, we must ensure everyone can maintain housing not only during this crisis, but beyond. That includes providing financial assistance to ensure residents can keep a roof over their heads and maintain housing stability into the future.

Now more than ever, having a safe, stable place to call home is essential, and The Fair Housing Center remains committed to ensuring everyone in our community can access the resources they need. We created this resource page and will keep it updated with important information to help keep you and your family informed and connect you with assistance during this challenging time.


Housing policies impacting all residents

Fair Housing Protections

All members of our community are protected by the Fair Housing Act, which means you cannot be denied housing or be treated unfairly because of your race, color, national origin, religion, sex, disability, familial status, military status, sexual orientation, gender identity, immigration status, or source of income. The following actions violate fair housing laws:

  • Acts of hate or harassment, including stigmatizing Asian Americans due to fears about COVID-19
  • Unwelcome sexual comments or advances, or asking for sexual favors in exchange for rent or repairs
  • Denying a person with a disability the right to a reasonable accommodation or modification, which could include a ramp, handicapped parking space, or assistance animal
  • Denying someone housing due to their COVID-19 status or exposure to COVID-19, or asking questions about their COVID-19 status or exposure
  • Targeting scams towards protected classes

Read The Fair Housing Center’s guidance for housing professionals during COVID-19.

Find out more about disability rights during COVID-19 from the National Fair Housing Alliance.

Moratorium on water shut offs

City of Toledo Moratorium on water shut offs for Toledo and Lucas County residential properties remains in effect – Toledo Public Utilities will not turn off water service to any residential customer and will restore water service to all residential customers who have had their water disconnected for non-payment. Customers are encouraged to contact the Department of Public Utilities to find out about discounts, financial assistance programs, and flexible payment options.

Policies impacting renters and landlords

Landlord Tenant Rights and Responsibilities

Tenants are still responsible for paying rent and landlords have the right to collect rent. If tenants can pay their rent, they should do so, and all parties should continue to comply with the terms of the lease agreement to the best of their ability. Tenants who have experienced a financial hardship as the result of COVID-19 should contact their landlord (preferably in writing) and explain their situation. Landlords are encouraged to be as flexible and understanding as possible given these highly unusual circumstances and consider exploring options such as delayed or structured payments, waiving late fees, or rent reduction.

While evictions may be prohibited in some areas and for some types of housing, landlords may still have the right to evict tenants due to unpaid rent after moratoriums expire.

Landlords are advised not to take improper actions to force or encourage tenants to leave, such as locking tenants out of their rental unit, shutting off utilities, removing a tenant’s belongings, increasing rent without proper notice, introducing new fees or penalties, or making significant changes to lease terms.

Landlords are responsible for maintaining properties and making repairs, although special considerations may be made to comply with social distancing. If a landlord is not responding to maintenance requests, tenants can place their rent in escrow through the housing court.


  • All prior eviction moratoriums have either expired or been nullified by court rulings. Tenants who are facing eviction are encouraged to seek financial and/or legal assistance (resources listed below).

Financial Assistance

  • The Toledo Lucas County Emergency Rental Assistance Program (TLCERAP) will assist eligible households with up to 12 months of assistance, including current and future rent, past due rent, late fees, new renter fees, security deposits, utility deposits, and utility payments.
  • Pathway – Home Relief funds to help Lucas County residents pay back rent, electricity, gas, water, and internet
    • Call for information: 419-242-3521

Legal Assistance

  • Tenants who are facing an eviction should seek legal representation. These resources may be able to help:

HUD Tools for Landlords and Tenants Impacted by COVID-19

  • Guidance for Landlords – Helps landlords to engage with at-risk tenants while remaining in compliance with fair housing laws. Includes links to sample rent repayment agreements.
  • Guidance for Tenants – Assists at-risk tenants in understanding and pursuing rent repayment agreements with their landlords. Includes links to helpful resources and a sample script for communicating with a landlord.

Policies impacting homeowners

  • Homeowners experiencing a financial hardship due to COVID-19 should contact their mortgage servicer, as all financial institutions are being encouraged to offer forbearance plans to their customers.

Financial Assistance

  • City of Toledo – The Emergency Mortgage Assistance Program (EMAP) will assist eligible households with up to six consecutive months of mortgage payments, including forbearance, past due balances, late fees, and penalties.

Federal foreclosure and eviction moratoriums

  • The Federal Housing Administration (FHA) extended its moratorium on evictions for foreclosed borrowers and their occupants through September 30, 2021, while noting the expiration of the foreclosure moratorium on July 31, 2021. This applies to federally-backed, single family FHA mortgages. Borrowers who are having difficulty repaying their FHA loan are encouraged to contact their mortgage servicer or seek assistance from a HUD-approved housing counseling agency.